Yearly Archives: 2013

Develop brand loyalty with BSS Solutions

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One may say that loyalty has become a rare virtue in today’s modern times. With too many options to choose from, it is easier than ever to get confused and keep hopping from one to the other. But deep down inside, everybody prefers to settle and be stable. Loyalty is actually comfortable because it saves us from dilemmas of decision making each time. We are all looking for somebody dependable and trustworthy, not just in relationships but also in business!

We all want to find reliable products, which we can buy without a second thought. Products that promise us quality!

And if ever we face any troubles with the product, then there would be a good customer service to help us through.Continue reading→

Why Should You Trust Us

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This is one of the questions that most of the companies are not comfortable in answering. However, we are not like the rest of the others and you will soon understand why it is alright for you to trust us.

Here a few points to make our point more clear:Continue reading→

Need of the hour: Integration of OSS and BSS Services

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The operational support systems (OSS) and Business support systems (BSS) are often interchangeably used in the industry. Both are essentially systems for provisioning customer service to telecom operating companies. However, there is a thin line of difference between the two. Let’s first understand both.

The focus of OSS is on the status of operation of business transactions. The BSS, on the other hand, focuses on the interface with the actual customer who is the end user of the business services.Continue reading→

New Year Resolutions at OSS

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We at OSS adopted a single point resolution this year–
We shall always do SMART work.
This SMART approach towards all our projects will ensure that all our targets and goals are always met. For those who aren’t aware of what this acronym stands for, well it is –Continue reading→

An OSS solution that guarantees quality provisioning

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Our CareTel software is designed to serve only the best provisioning facilities, as was recently acknowledged by one of our longstanding clients. They said that our solution was by far the most easy to manage and easy to implement. And we told them that the credit for this goes first to our congenial Call Center Agents, and secondly to our feature-rich CareTel software which guarantees the highest quality of provisioning.
Whether the customer is a postpaid mobile service subscriber or a prepaid one, we ensure that they get immaculate and hassle-free provisioning facilities like activation, suspension, renewal or any other requirement. Few of the features that set our service a class apart and make us the distinguished oss and billing solution provider are:Continue reading→