Telecom billing software lays the basis for a telecom operation to grow upon. It has great significance for both MNOs and MVNOs that are always in a war of competition amongst them. There are different aspects of a telecom operation that need to be accounted for by telecom billing systems. A professional approach to telecom billing is a must, if you truly want to keep your customers happy and your day-to-day operations organized.
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Bill Shock No More with Convergent Telecom Billing Systems
Telecom billing systems have kept on evolving since their inception in the early 1990s. In the years gone by, telecom billing was primarily done for simple services like voice and SMS. The plans were simple and the significance of billing software was not that high. But, with the addition of data-based services, the pressure on billing and OSS software telecom systems has reached unfathomable proportions. No longer are customers satisfied with separate bills for different services. The paradigm of prepaid/postpaid billing has shifted completely and a centralized charging architecture has become the staple of successful telecom billing systems.
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6 Criteria Telecom Billing Systems Need to Pass for MVNO Success
Mobile Virtual Network Operators (MVNOs) have become an integral part of the telecom industry as they fulfill the requirements of subscribers who are not satisfied with the services of MNOs. But, being an MVNO in the present-day competitive world is not easy. Many MVNOs are conceptualized with great visions and seem to work well in the beginning, but they often struggle to maintain their momentum because of one reason or another. Whatever the reason may appear on the surface, the root cause of their problem lies in the telecom billing systems they employ.
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Turn Modern-Day Challenges to your Advantage with Advanced OSS and BSS services
OSS and BSS services play a key role in the day-to-day operations of telecom operators. While BSS performs management of orders, customers and revenue; OSS is responsible for core process-related tasks like service delivery, network management and provisioning along with order fulfillment. However, the role of both these quintessential telecom systems has evolved considerably in the recent past. An increase in the number of services and subscribers has compelled telcos to look for telecom billing systems that can scale both vertically and horizontally.
Continue readingWhy Telecom Billing Systems Have Become so Important for Businesses?
The rampant entry of new players in the telecom industry and the waning use of voice and SMS services have the established telcos worried about their future prospects. Due to the intense competition and receding profits from their traditional offerings, telecom operators are looking for new avenues to improve their bottom line. From telco-OTT partnerships to launching fresh and improved offerings like bundled services, telecom operators are trying their hand at everything to garner customer interest from all corners. However, many telcos are failing to bring their services to market in time, which is leading to lost opportunities. The primary cause of this failure lies in the poor telecom billing systems they have employed.Continue reading
Attract Unbanked Customers around the World by Using Top Telecom Billing Systems
In modern times, m-commerce has become all the rage due to an increase in the number of subscribers who make orders using their mobile phones. This new trend is catching on fast, which provides a wonderful opportunity for telcos to exploit it. As almost half of the world is unbanked (nearly 50% of people in the world do not have access to banking services), a telecom operator would be foolish to let go of the opportunity of tapping into this market. A great way to access the m-commerce market is by employing top telecom billing systems that provide a mobile wallet facility.Continue reading
Make the Most of CSP and OTT Vendor Partnership with Telecom Software Solutions
‘Wrong billing is frowned upon by customers across the globe’. This statement is never truer than in the context of telecom billing, which is becoming increasingly complex with the rise of new services and emerging competition from various sectors. As popular services like OTT (Over the Top) eat into the revenue of telcos both big and small, the margin for error has become very slim. A telecom operator simply cannot afford to be lax when it comes to employing telecom software solutions as it is on them lies the whole burden of the extremely critical billing operations.Continue reading