About us

CareTel offers outstanding OSS and BSS based Billing solutions designed for Prepaid and Postpaid telecom services provider and bill consolidators. We have designed, developed, hosted and nurtured the innovative and agile solution- CareTel for the telecom industry to help them streamline their billing procedure.

We have established and earned a reputation of a hosted application service provider since its inception. Possessing all the capabilities and necessary state of the art infrastructure to manage small to big telecom billing projects in real time, we work as your one stop source of billing needs. Be it order management, provisioning, Integrated billing, Customer Relationship Management, Electronic bill presentment & payment(EBPP), Web portals for customers and agents, reporting, trouble ticketing and work flow management, Integrated IVR, equipment inventory, we are here and marked our presence well.

Our software and IT architecture is highly secure and redundant against power failure and any hardware/software problem. It helps our clients release the worries and heavy burden of time consumption, hefty investments and maintenance of database servers, hardware and OS. With our software, you autopilot your billing system and enjoy the competitive advantage gained over by streamlined business processes, maximizing business revenues, earning applaud from subscribers and winning new customers.

The software CareTel is holistic solution provider for all telecom services. Along with it, you get 24/7 technical assistance and real time support of expert staff. We are not jack of all trade and strictly focus on providing telecom billing software only and excellent support system to our clients. And so far, it has paid us well in terms of maximum customer retention and loads of appreciation.